Frequently Asked Questions
Leasing Questions
What types of tours are offered?
Your next home is just a tour away! Experience Avani Living the way that works best for you with flexible touring options, including in-person tours, live virtual tours with one of our leasing specialists, or a recorded video tour delivered straight to your inbox. Don't wait—see everything Avani Living has to offer and find the perfect place to call home.
How does the application process work?
An application fee is required while we complete the screening process. Once completed, the application will be either accepted, accepted with conditions or denied. This process takes anywhere from just a couple of minutes to up to 5 business days. The leasing team will update you when the screening process is complete and next steps.
Is a deposit required?
Yes, a deposit is required to reserve an apartment. The deposit is due at the time of application approval. It is paid electronically. The amount is equal to one months' rent amount.
Am I responsible for setting up utilities?
If a utility service is billed by the provider directly to the resident, in the resident's name, the resident is responsible for setting the utility up. This includes electricity and gas service.
Resident Questions
When is rent due?
Rent is due on the first of every month. We offer convenient recurring autopayment options and one-time online payment options accessible right from your resident portal.
How do I submit a maintenance request?
You can submit a maintenance request by going through the resident portal. We have a designated team that offers routine and emergency maintenance services.
Do you host resident events?
We love to have fun with our resident. We try to offer 1-4 events per year for our residents to have fun and get to know each other.
Is renters insurance required?
Renters insurance is not required to live at Avani Living; however, we strongly recommend that all residents consider obtaining a policy to protect their personal belongings and provide additional peace of mind. We do not insure your personal belongings.